Introduction
IITian Forum (“we”, “our”, “us”) is an online mathematics coaching service operated solely by Ritesh Raj, based in Bihar, India. We provide educational programs for JEE Main, JEE Advanced, CBSE, and Olympiad students.
This policy applies to all users of our website at iitianforum.com, including students, parents, teachers, job applicants, and visitors. By using our services, you consent to the practices described in this policy.
We are committed to protecting your privacy in accordance with the Digital Personal Data Protection Act, 2023 (DPDP Act) of India and generally accepted global privacy standards.
Information We Collect
We collect only information that is necessary to provide our educational services. We never collect more than we need.
[ Information You Provide Directly ]
- →Name, email address, and phone number (during signup or demo booking)
- →Current class, target exam, and program preference
- →Messages you send through our contact form
- →Resume and qualifications (if you apply for a job)
- →Payment information (processed securely through Cashfree — we do not store card numbers)
- →Photos and testimonials (only when you explicitly agree to share them)
[ Information Collected Automatically ]
- →IP address and device type (for security and analytics)
- →Browser type and operating system
- →Pages visited, time spent, and navigation patterns
- →Referral source (how you found us)
[ Information We Do NOT Collect ]
- →We do not track your location beyond city level
- →We do not access your contacts, photos, or other apps
- →We do not record audio or video without your explicit consent
- →We do not collect data about children under 13 directly — only through parent consent
How We Use Your Information
We use your information strictly for the following purposes:
- →Providing coaching services you signed up for
- →Communicating with you about classes, assignments, and tests
- →Processing payments and maintaining enrollment records
- →Responding to your questions and support requests
- →Sending service announcements (important updates, not marketing)
- →Sending educational newsletters (only if you subscribe; you can unsubscribe anytime)
- →Improving our services based on usage patterns (anonymized)
- →Complying with legal obligations under Indian law
Data Security
We take the security of your personal information seriously and implement reasonable measures to protect it.
- →All data transmitted through our website uses HTTPS encryption (SSL)
- →Databases are encrypted at rest with industry-standard algorithms
- →Access to your data is restricted to authorized personnel only (currently just Ritesh Raj)
- →Passwords are hashed using bcrypt and never stored in plain text
- →Regular automatic backups protect against data loss
- →We use reputable service providers (Supabase, Vercel) with strong security track records
While we take every reasonable precaution, no system is 100% secure. If we ever experience a data breach affecting your information, we will notify you within 72 hours, as required by the DPDP Act.
Your Rights
Under the DPDP Act, 2023, you have the following rights:
- →Right to access — View a copy of all data we hold about you
- →Right to correction — Fix any inaccurate information
- →Right to deletion — Request removal of your data (with some legal exceptions)
- →Right to withdraw consent — Opt out of communications anytime
- →Right to data portability — Request your data in a portable format
- →Right to grievance — File a complaint about how your data is handled
To exercise any of these rights, email us at iitianforum@gmail.com with the subject line “Privacy Request”. We will respond within 7 working days.
Children's Privacy
- →Students under 18 must have parental or guardian consent before signing up
- →Parents can review, modify, or delete their child's information at any time
- →We do not knowingly collect personal information from children under 13 without verifiable parental consent
- →We do not use children's data for advertising or marketing
- →We do not share children's information with third parties except as required for service delivery (e.g., payment processing) or legal compliance
If you are a parent and believe your child has provided personal information without your consent, please contact us immediately at iitianforum@gmail.com.
Data Retention
We retain your information only as long as necessary:
- →Active student data: For the duration of your enrollment + 2 years after
- →Payment records: 7 years (required by Indian tax law)
- →Inquiries and contact form submissions: 2 years
- →Job applications: 1 year (unless you opt in to join our talent pool)
- →Newsletter subscribers: Until you unsubscribe
- →Testimonials: Until you request removal
After these periods, we either delete the data or anonymize it (remove personal identifiers while keeping statistical insights).
Changes to This Policy
We may update this policy occasionally to reflect changes in our practices or applicable law. When we make significant changes, we will:
- →Update the 'Last Updated' date at the top of this page
- →Notify enrolled students via email at least 30 days before changes take effect
- →Display a banner on the website highlighting the changes
Continued use of our services after changes take effect indicates your acceptance of the updated policy.
Contact Us
If you have questions, concerns, or complaints about this Privacy Policy or how we handle your data, please contact:
We aim to respond to all privacy-related inquiries within 7 working days.